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Induction |
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| If you’ve just started in your role working for an MP, this programme is for you. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Time Management |
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| If you often feel your ‘to do’ list only gets longer rather than shorter through the working day, help is at hand. Explore how you can take control of your time and develop your personal effectiveness with this 1 day course on Time Management. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Dealing with the Media |
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| Dealing with the Media is a 1 day course that gives you tips and techniques on how to improve your delivery style, structure your message for maximum impact, cope with difficult questions and build strong relationships with the media. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Read Faster, Read Smarter |
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| This 1 day course will teach you tools and techniques to potentially double or triple your reading speed and increase comprehension rate. You will be introduced to speed reading techniques useful in a professional context. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Public Speaking Day 1 |
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| Speaking to a group of people is one our biggest fears – the technical name for it is glossophobia. This programme will enable you to design and deliver speeches and presentations in a natural, confident and engaging style, whatever the audience size. You will refine your delivery style and receive valuable feedback on body language and vocal impact. | |
| Duration: 2 days | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Assertive Behaviour |
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| This one day programme will help you to influence others and manage relationships at work more effectively. Learn to manage interactions in a way that ensures both parties feel positive throughout. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Effective Writing Skills |
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| This 1 day course is for those who want to develop their writing skills. It will give a better understanding of language and grammar, in order to write more concisely and effectively. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Influencing & Persuading |
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| Influencing and persuading skills are essential for gaining cooperation and understanding in all aspects of working life. This 1 day course is aimed at people of all levels and has been designed to achieve mutually beneficial solutions and proactivity in the workplace. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Creative Problem Solving |
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| This fun 1 day course helps you to go beyond existing procedures to solve the problems you face in your role. Using the techniques of creative problem solving, change the way you approach problems and learn new ways to meet the challenges you come across in achieving your goals. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Microsoft Word Advanced |
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| This 1 day course is for anyone using Word to design and produce complex documents and templates. You will learn to automate tasks using macros and create bespoke templates and forms. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Microsoft Word Fundamentals |
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| This course is for anyone who needs to produce simple documentation such as letters and reports. It will cover formatting and how to lay out text in a clear and concise way. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Microsoft Excel Fundamentals |
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| This 1 day course is for anyone who uses Excel to produce simple analysis of data. You will learn to understand spreadsheet concepts and how to display data in a clear and concise way. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Microsoft Powerpoint Fundamentals |
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| This 1 day course is aimed at anyone needing to create presentations. You will learn to produce simple and effective presentations, handouts and notes, and the use of features to save time. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Microsoft Word Intermediate |
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| This 1 day course is for anyone who needs to produce effective letters, reports and other documents. You will learn advanced formatting techniques, time-saving features and how to automate simple, repetitive tasks. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Microsoft Excel Intermediate |
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| This 1 day course is aimed at anyone needing to produce complex analyses of data using Excel. You will learn a number of features including how to manipulate data, data importing and lookup functions | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Frontpage 2003 Introduction |
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| This course is suitable for anyone who needs to create or maintain a website using FrontPage, and will provide you with all you need to get started. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Asylum casework training |
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Course provided by The Refugee Council
Who is it for? New caseworkers with asylum caseloads, or more experienced caseworkers wanting to get up to date with the latest changes in asylum policy. Learning Objectives
Course Content
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| Duration: 1 day | Run by Capita Learning and Development/Refugee Council |
| Click here for full details of the course | |
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Public Speaking Day 2 |
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| Speaking to a group of people is one of our biggest fears - the technical name for it is glossophobia. This programme will enable you to design and deliver speeches and presentations in a natural, confident and engaging style, whatever the audience size. You will refine your delivery style and receive valuable feedback on body language and vocal impact. | |
| Duration: 2 days | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Giving Immigration Advice |
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| Information Services Commissioner Suzanne McCarthy will be giving this seminar on what you need to know about giving immigration advice to constituents. | |
| Duration: 1 hour | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Privacy & Data Protection Workshop |
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| This 1-day course is targeted at Members’ staff – both those based in Westminster and in the constituencies. It will help to ensure that you deal appopriately with any data you are holding in relation to constituents and/or casework. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Proofamatics |
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| This course is for everyone who produces documents or online communications, and whose work demands accuracy, particularly when writing for an audience. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Performing Under Pressure |
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| For anyone who wants to improve their understanding and management of pressure for themselves and their team. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Immigration Law |
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This course has been designed specifically for staff working for Members who deal with immigration casework.
At the end of the course you will:
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| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Dealing with Challenging Behaviour |
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| This course is ideal for those wishing to develop a deeper self-awareness and awareness of others, and to develop techniques to diffuse and manage difficult situations. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Managing People for Office Managers Day 1 |
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| This course is ideal for those wishing to develop a deeper self-awareness and awareness of others, and to develop techniques to diffuse and manage difficult situations. | |
| Duration: 2 days | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Managing People for Office Managers Day 2 |
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| This course is ideal for those wishing to develop a deeper self-awareness and awareness of others, and to develop techniques to diffuse and manage difficult situations. | |
| Duration: 2 days | Run by Capita Learning and Development |
| Click here for full details of the course | |
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MS Word 2003 half-day session |
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| These half-day courses will contain an element of flexibility, and whilst we are basing them at the Fundamentals level, the specific content can be driven by the needs of the group on the day. | |
| Duration: 0.5 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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MS Excel 2003 half-day session |
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| These half-day courses will contain an element of flexibility, and whilst we are basing them at the Fundamentals level, the specific content can be driven by the needs of the group on the day. | |
| Duration: 0.5 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Interview and CV Skills |
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| For those who wish to have the skills and confidence to sell and present themselves effectively in interviews. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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HR for Line Managers |
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| For Managers who want to develop and increase their competency in human resource management | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
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Mental Health Awareness |
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| Linked to info page. | |
| Duration: 1 day | Run by Capita Learning and Development |
| Click here for full details of the course | |
Current schedule
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London |
18 October 2010 |
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London |
08 December 2010 |
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London |
14 October 2010 |
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London |
07 October 2010 |
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London |
01 December 2010 |
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London |
04 November 2010 |
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London |
13 September 2010 |
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London |
13 October 2010 |
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London |
15 November 2010 |
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London |
07 December 2010 |
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London |
08 September 2010 |
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London |
21 October 2010 |
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London |
23 November 2010 |
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London |
14 December 2010 |
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London |
22 October 2010 |
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Manchester |
18 November 2010 |
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London |
03 November 2010 |
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London |
24 November 2010 |
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London |
09 November 2010 |
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London |
16 September 2010 |
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London |
29 October 2010 |
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London |
26 November 2010 |
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London |
17 December 2010 |
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London |
04 October 2010 |
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London |
12 November 2010 |
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London |
06 December 2010 |
If the course is not currently scheduled then you may wish to contact Capita L&D directly.
You can also
-
Check details of Commons Library courses (on Intranet)